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Student Services


The Student Services Department’s mission is to provide high quality support services and guidance that contributes to the overall success of our students, teachers and administrators. Our support empowers teachers and administrators to make informed decisions that help to facilitate safe schools, attendance, quality learning environments, appropriate student behavior, teacher effectiveness and overall academic student achievement.


Positive Behavior Interventions & Supports (PBIS)

PBIS is a proactive positive systems approach for creating and maintaining safe and effective learning environments in schools.  CFISD has 68 campuses currently implementing the PBIS system.   Since the implementation of the process, there has been a significant decrease in office referrals district-wide.

Ripple Effects

Ripple Effects is a computer-based learning tool for students that provides research-based cognitive, positive behavioral strategies. Included in the program are over 350 tutorials that provide engaging and interactive sessions that help students learn about controlling impulses, self-awareness, feelings management, assertiveness, decision-making, and making connections to the community. The program includes character education lessons as well as lessons used as interventions for bullying, drugs and other behavior issues.

Code of Conduct

The Student Code of Conduct is an online document that specifies the expectations for student behavior, the discipline management techniques that are utilized by teachers and administrators, and the consequences for student misconduct. Parents have easy access to the English and Spanish versions of the Code of Conduct and Student Handbook. Fill out the Feedback Form here  ~ [Español].

Service of Success

Service for Success is an opportunity developed by Student Services and the Alternative Learning Center as an option for students to complete their DAEP assignment through service in the community. It is only offered to students who are serving a placement at the end of the school year.

Campus Safety

The office of Campus Safety provides direction, training, and performs audits of all instructional and non-instructional facilities in the district. Campuses are audited on a three year cycle. Emergency drills address those areas that include shelter in place, secure the building, lockdowns, fire drills and evacuations. All campuses are required to complete their emergency drills within a designated timeline.


The Department of Student Admissions, Attendance and Transfers implements enrollment requirements pertaining to residency and guardianship rules. The team develops and provides comprehensive training for district personnel related to policies and procedures for student admissions. In addition, assistance is provided to parents, guardians, and foreign exchange organizations in resolving issues related to admissions.


The department provides support to students, campus and district personnel, and the community regarding all aspects of the Student Transfer Process. Training is provided to campus administrators, registrars, and district support staff detailing the student transfer policies and procedures.

The attendance officers work closely with school administration and the Justice of the Peace Courts in applying truancy prevention measures. The team conducts home visits for a variety of reasons, including non-attendance, locating drop-outs, and residence checks. Attendance Officers conduct leaver code audits with secondary school registrars and high school drop-out recovery specialists to ensure accurate data for leaver code documentation are in compliance with PEIMS Data Standards for leaver codes.

Services can be accessed on the Infoserv menu under Request for Attendance Officer Support.

Homeless Grant (McKinney Vento Homeless Education Assistance Act)

The Student Services Homeless Grant Department provides support and services to students and families that have been identified as homeless based on the McKinney-Vento Homeless Education Assistance Act.

The Homeless Grant Department coordinates and oversees the Texas Support for Homeless Education Program Grant (TEXSHEP). This grant allows our department the opportunity to provide a variety of services, including but not limited to:

  • After school tutoring
  • School supplies
  • Club Rewind
  • Spring Break Camp TAP (Teamwork Attitude and Perseverance)
  • Mission of Yahweh after school tutorials

Ogwumike, Ify
Assistant Superintendent for Student Services

Flores, Rebeca
Secretary to Ify Ogwumike

Cooper, Gloria
Director of Student Services

Ahmed, Afreen
Secretary to Gloria Cooper

Campbell, Josh
Director of Student Services

Zedaker, Kimberlee
Secretary to Josh Campbell

Davis, Casey
Emergency Manager

Ochs, Judy
Secretary to Casey Davis

Schrandt, Dave 
Director of Student Services/Admissions

Rogers-Pollock, Wendy
Secretary to Dave Schrandt

Blackwell, Amy
Attendance Officer

Broussard, Nate
Attendance Officer

Hatfield, Gary
Attendance Officer

Jones, Bobbie
Attendance Officer

Krueger, Sylvia
Attendance Officer

Trevino, Joe
Attendance Officer

Careta, Nora
Secretary to Attendance Officers

Cisneros, Sara
Classroom Management Consulting Teacher

Stewart, Tamara 
Classroom Management Consulting Teacher 

Goff, Anita
Classroom Management Consulting Teacher

Munster, Missy
Lead Classroom Management Consulting Teacher

Porter, Montray
Classroom Management Consulting Teacher

Pyper, Nancee
Classroom Management Consulting Teacher

Ita, Glenda
Homeless Grant Dept./Data Entry

Vasquez, Kathryn
Homeless Grant Dept./Data Mgmt. Specialist

Anciso, Leticia
Building Receptionist

Physical Address

Student Services
10494 Jones Road, ISC-West
Houston, TX 77065
Fax: 281-807-8139

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