Technology Services


The Technology Services’ department mission is to maximize every student’s potential by building a world class quality K-12 technology service system to prepare students to be 21st century global leaders. Their purpose is to deliver world class quality K-12 Technology Service systems by providing EXTRAORDINARY technology service. The department is responsible for six areas: Enterprise Communication Networks, Network Management Operations, Device Imaging and Integration, Customer Care Center, Information Services and Applications, and Acquisition, Assets, and Sustainability. Each team’s area of responsibilities are shown in the following:

  • Enterprise Communication Networks - Manage and operate the Enterprise Communication Networks including Internet, Intranet, wireless access, firewall, connectivity, network electronics, phone systems and all District communications. 
  • Network Management Operations - Manage and operate the network fileservers including E-Mail, file/print services, transportation, food service, library, security, maintenance, Internet content filtering, and all file server applications 
  • Device Imaging and Integration - Design, image, and integrate all network and application software on end-user devices including desktops, laptops, tablets, eReaders, and all other devices that run on and connect to the network 
  • Customer Care Center - Provide call center, customer service, and support to all District users including administrative staff and teachers 
  • Information Services and Applications - Manage, support, and maintain all enterprise application software including Student Accounting, Business Services, Payroll, Insurance, Finance, Benefits, and Human Resources 
  • Acquisition, Assets, and Sustainability - Purchase all technology hardware and software, track and manage technology assets, and provide technology service and repair for all technology devices including software, hardware, and peripherals

For network or email technology assistance please contact the Customer Care Center 281-897-HELP (4357)



Paula Ross
Chief Technology Officer

John Crumbley
Director, Information Services

Karen Fuller
Director, Infrastructure, Communications and Networks

Jay Johnson
Director, Technology Support Services

Jennifer Miller
Director, Cybersecurity, Acquisitions, and Performance Excellence

Larry Barrios
Manager, Personal Computer Support

David Deitsch
Manager, Enterprise Communication Networks

Greg Rhodes
Manager, Network Operating Systems

Katie Hernandez
Secretary to Chief of Technology Officer

Zuhura Gober


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