Technology & Information Services

  • Paula Ross
    Assistant Superintendent
    Technology & Information Services
    • John Crumbley
      Director
      Information Services
    • Jay Johnson
      Director
      Technology Support Services
    • Jennifer Miller
      Director
      Cybersecurity & Acquisitions
    • Karen Fuller
      Director
      Networks & Communications
    • Larry Barrios
      Director
      Device Management

Responsibilities

To maximize every student’s potential by building a world class quality K-12 technology services system, providing extraordinary technology services to prepare students to be 21st century global leaders.

Information Services

Manage, support, and maintain the following 3 areas:

  • All Student Accounting application software including Course Tracking, Scheduling, Grades, Textbooks, and Internal Reporting.
  • All Business Management enterprise application software including Business Services, Payroll, Insurance, Finance, Benefits, Human Resources, and Internal Reporting.
  • State of Texas data reporting, to include compliance with state requirements, justification for state funding, and identification and resolution of errors prior to submission.

Technology Support Services

  • Provide on-site technology troubleshooting and repair services for all technology systems including hardware, software, and peripherals.
  • Provide call center customer service and support to all District users including teachers and administrative staff.

Network Infrastructure and Communications

  • Manage and operate the district's network infrastructure including Internet, Intranet, wireless access, firewalls, connectivity, network electronics, phone systems, and all District communications.
  • Manage and operate the district's networked servers including E-Mail, file and print services, transportation, food service, library, security, maintenance, Internet content filtering, and all file server applications.

Device Management and Inventory

  • Design, image, and integrate all network and application software on end-user devices including desktops, laptops, tablets, eReaders, and all other devices that run on and connect to the network.
  • Track, move, manage, and report on the District's technology assets.

Cybersecurity and Acquisitions

  • Support the protection of internet-connected systems, including hardware, software, and data, from cyberattacks.
  • Manage and track the purchase of all technology hardware and software including management of RFPs and Contracts and monitoring of software licensing and renewal requirements.

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